About Us
Host is here to disrupt the Commercial Catering equipment market - helping you grow in a sustainable way, at a price that suits your budget. We pride ourselves on offering low-priced, high-quality catering equipment to customers within the UK.
Our Mission
Our mission is to ensure that you have the right products for your business at the lowest possible price, allowing you to choose the services that best suit your catering business, rather than paying over the odds for something you don’t need.
Thanks to our model we can offer you low prices and a service level that suits your needs – whether that’s Next Day delivery straight to your kitchen, or the reassurance of a two-year parts and labour warranty.
With over 30 years of industry buying experience, the Host team recognise what’s important when buying new catering equipment. We work directly with global manufacturers to secure high quality, reliable catering equipment at extremely affordable prices. We cater for all sizes of business from independent start-ups to multinational organisations – with a wide range of appliances and other catering equipment to suit all commercial catering demands.
Each of our products has been responsibly sourced and is stocked in our UK Warehouse. You can rely on our availability – if you can order it online, it’s in stock and ready to send to you, with Next Day delivery available to most of mainland UK.
We have straightforward, uncomplicated delivery and warranty offers, making it clear at all stages what you can expect from us, and our digital platform makes it easy to get in touch if there ever is an issue whether by Web Chat or our easy-to-use help forms – you’ll always be contacted by a real person, never a bot.
How We Keep Our Prices Low
As a digital business, we don’t face the ever-increasing costs of maintaining offices and call centres – we’re able to leverage our low running costs to offer you low prices, whilst still offering impressive customer service. We have partnered with industry leading support and repair providers to offer quick results in the rare case that something does go wrong as well as the UK’s largest pallet delivery network to ensure your order is delivered safely and efficiently.
At Host we don’t hide behind complicated terms and conditions, we pride ourselves on being honest and easy to do business with. When you shop with us you can be sure you will receive what you need, when you need it with ease and affordability.
In order to keep our prices low, unfortunately we have to pass on any additional charges after purchase on to our customers - this means that if you miss a scheduled delivery, you will have to cover the redelivery fee before a delivery can be reattempted. If you change your mind and want to return an item, you will need to pay for the collection and restocking of that item. We will always be upfront about these costs.
Our Warehouse
Our products are shipped from our UK warehouse on a daily basis. All of our products are handled with care and we will make sure your purchase makes it’s way to you quickly and without a scratch!
